Out-of-school-time programs provide valuable opportunities for young people to learn, connect, develop character, and experience a sense of belonging.
TEAM OST Culture & Behavior™ equips frontline youth-serving professionals with practical strategies for strengthening relationships, establishing positive expectations, responding to challenging behaviors, and creating supportive environments beyond the traditional classroom.
Designed specifically for afterschool programs, summer programs, recreation centers, community organizations, and other out-of-school-time settings, this training helps intentional adults turn everyday interactions into opportunities for positive youth development.
Available in 90-Minute, 3-Hour, and 6-Hour Formats
The culture of an out-of-school-time program is shaped by the interactions young people experience every day.
Whether staff members are welcoming participants, leading activities, supervising transitions, resolving conflicts, or responding to challenging behavior, their actions influence how young people experience the program.
Positive program culture does not happen by accident. It develops when adults intentionally build relationships, communicate expectations, model character, and respond to behavior in ways that support growth.
TEAM OST Culture & Behavior™ helps youth-serving professionals strengthen those everyday practices.
The goal is not simply to manage behavior. The goal is to create environments where young people feel known, valued, supported, challenged, and connected.
Understand how meaningful relationships influence cooperation, engagement, behavior, and trust.
Explore ways to build connections with young people before challenging situations arise.
Create clear expectations, consistent routines, and a shared understanding of how participants and adults contribute to the program environment.
Recognize the difference between reacting emotionally and responding intentionally.
Practice approaches that support accountability, dignity, reflection, and opportunities for growth.
Develop practical communication strategies that help adults address misunderstandings, guide conversations, and support young people in resolving conflicts.
Explore how adults can intentionally teach, encourage, assist, and model positive character throughout the program day.
Identify ways to create meaningful participation opportunities, encourage positive choices, and help young people take greater responsibility for their behavior and contributions to the group.
TEAM OST Culture & Behavior™ is designed for professionals who interact directly with young people in out-of-school-time environments, including:
Afterschool program staff
Summer camp counselors
Youth development specialists
Recreation center staff
Community center professionals
Youth mentors
Program assistants
Activity leaders
Frontline youth workers
School-based extended-day staff
Nonprofit youth program professionals
New OST professionals
Supervisors and program leaders may also participate to strengthen shared expectations and support consistent implementation.
TEAM professional-development experiences are available in three formats, allowing organizations to select the level of learning and engagement that best fits their needs.
A focused introduction to building positive relationships, establishing clear program expectations, and responding intentionally to challenging behavior in out-of-school-time environments.
Expanded learning and guided practice in OST relationship-building, positive behavior support, communication, and conflict resolution through realistic program scenarios and interactive activities.
A comprehensive experience exploring OST program culture, proactive behavior strategies, staff consistency, and relationship-centered responses through extended practice, collaborative learning, and action planning.
Included with Every Paid Live Training
A topic-specific 30-Day Follow-Through Guide™ at no additional charge.
Training fees do not include travel, lodging, or other necessary expenses for engagements outside TEAM's local service area. Applicable expenses are quoted separately.
TEAM OST Culture & Behavior™ can be delivered as a standalone training or combined with TEAM Foundations™ to establish shared expectations, strengthen relationships, and support consistent adult practices.
Organizations can extend their professional development through complementary TEAM offerings, including TEAM OST Leadership™, which focuses on staff supervision, program leadership, implementation, and accountability.
Different trainings address distinct professional responsibilities while contributing to one connected youth development system.
Extend professional learning through The TEAM Youth Development System™ book, the Professional Action & Reflection Journal, and the Leader Implementation Guide.
These resources help professionals reflect on everyday interactions, strengthen relationship-centered practices, and support continued implementation.
Every paid live TEAM OST Culture & Behavior™ training also includes a topic-specific 30-Day Follow-Through Guide™ at no additional charge.
Equip your OST professionals with practical, relationship-centered approaches to strengthen program culture, establish consistent expectations, support positive behavior, and increase engagement and belonging.
Let's explore how TEAM OST Culture & Behavior™ can support your staff and the young people you serve.